Last updated: May 5, 2026
Cross + Covenant (“we,” “our,” “us”) operates crossandcovenant.co. This policy explains what information we collect, how we use it, and the choices you have. We treat your information the way we would want ours treated. Stewardship over surveillance.
1. Information we collect
When you place an order or sign up for our list, we collect what is necessary to fulfill it and stay in touch:
- Name, email, shipping and billing address, phone number
- Payment information (processed by Shopify Payments and Stripe; we never store full card numbers)
- Order history and the products you view
- Device, browser, IP address, and traffic source via cookies and analytics
2. How we use it
- To process orders, ship products, and provide customer support
- To send order confirmations, shipping notifications, and care emails
- To send marketing emails and SMS only when you opt in (you can unsubscribe anytime)
- To improve the site, fix bugs, and detect fraud or abuse
- To comply with legal obligations
3. Cookies and tracking
We use cookies and similar technologies for cart functionality, analytics, and advertising. This includes Vercel Analytics, Google Analytics, Meta Pixel, and Pinterest tag where enabled. You can disable cookies in your browser, though parts of the site may not work as expected.
4. How we share information
We share information only with service providers who help us run the business: Shopify (commerce platform), Printify (production and fulfillment), Stripe (payments), Vercel (hosting), Klaviyo (email when enabled), and shipping carriers. We do not sell your personal information.
5. Your rights
You can request access to, correction of, or deletion of your personal information at any time. California residents have additional rights under the CCPA. EU and UK residents have rights under the GDPR. To exercise any right, email hello@crossandcovenant.co.
6. Data retention and security
We keep order and account information as long as needed to provide service and comply with tax, accounting, and legal requirements. We use industry-standard safeguards including TLS encryption in transit and tokenized payment processing.
7. Children
Our site is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have, contact us and we will delete it.
8. Changes to this policy
We may update this policy as we grow. We will post the updated date above and notify you of material changes by email if you have an account.
9. Contact
Questions, requests, or concerns: hello@crossandcovenant.co.